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Refund Policy

A legal disclaimer

Effective date: October 4, 2026

Mangia! Mangia! is a limited first printing, so all sales are final. We do not offer refunds, returns or exchanges, including for change of mind.

Reservations: reserving a copy is free. You can cancel an unpaid reservation at any time.

Exceptions: we will replace your book or refund you in full if:

  • your book arrives damaged or with a printing defect. Email us within 14 days of receiving it, with a photo.

  • your book is not delivered, or we cannot fill your order.

Nothing in this policy limits your rights under the Ontario Consumer Protection Act, 2002.

Contact: nadia123@rogers.com

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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